Privacy Policy

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Who is Responsible for Your Personal Data

In this Privacy Notice references including but not limited to, “Densitron, ‘We’’, ‘’Us’’ and ‘’Our’’ refers to the Nexteq UK Ltd and Densitron Corporation.

Our contact details are marketing@densitron.com.

We determine the purposes and manner in which your personal data is collected, used and/or disclosed and managed in compliance with current UK data protection legislation. 

We take the privacy and security of your personal data very seriously. This Privacy Notice outlines what personal data we may collect about you and how we may use it.

We may change this Privacy Notice from time to time. We will notify you of any changes where we are required to do so.

What Information Do We Collect and How Do We Use It?

We intend to comply with the applicable privacy regulations which apply in the territories in which We operate.

If you accept the cookies (as further described below) on our website, need to register to use this website, complete an online form, or send us an email (e.g. to obtain email updates or ask us to send you further information and/or to send you invitations to participate in events, cooperation opportunities and surveys), then we may collect and use personal data about you such as:

  • Name
  • Company
  • Email address
  • Country of residence
  • Address
  • Telephone number
  • Occupation
  • Technical information including IP addresses, website usage and user IDs

Such information will be provided by you, or collected by cookies (as further described below) and is used by us in our legitimate interests to administer the website, register you for any services you have signed up to and respond to any queries or requests for information you may have by communication methods such as telephone, email, direct messaging or post.

We may also use such information to:

  • investigate fraud and/or other suspected illegal activities and to take appropriate action in respect of such activities. This processing will be undertaken on the basis it is in our legitimate interests, and those of society more widely to investigate and take action in respect of illegal activities and, where criminal offence data is involved, on the basis the processing is necessary for reasons of substantial public interest (including section 10 and 14 of Part 2 of Schedule 1 of the Data Protection Act 2018); and 
     
  • determine the popularity of products/services and online activity, improve our website and services and enable site optimization. This will be done on the basis it is in our legitimate interest to understand how our site is being used and improve our site and products.

    In the event you use this website, or complete an online form, or send us an email, please review the privacy notice.

Cookies

We may also collect information about how you use the website using cookies (and other similar technologies). For more information about the use of cookies please see our Cookie Notice.

Aggregate Information

We use aggregate information, which does not identify individuals, to monitor customer traffic patterns to the website and particular pages, as well as site usage, in order to help us improve the design and layout of the content.

Who Will Have Access To Your Personal Data?

Your personal data may be transferred to other Nexteq group companies

We may also share your personal data with certain third parties such as: IT providers for the purposes of system development and technical support; auditors and consultants to verify our compliance with external and internal requirements; statutory bodies, law enforcement agencies and litigants, as per a legal reporting requirement or claim; and a successor or business partner to a Nexteq group company in the event that it sells, divests or sets up a collaboration/joint venture for all or part of its business. We may also share the information with our legal advisors. 

We partner with Microsoft Clarity to capture how you use and interact with our website. 
For more information about how Microsoft collects and uses your data, visit the Microsoft 
Privacy Statement at Microsoft Privacy Statement – Microsoft privacy.

How Do We Store Your Data

We will store your personal data for as long as is reasonably necessary for the purpose for which it was collected as explained in this Notice.  We may, in certain circumstances retain your personal data for longer periods of time, for instance where We are required to do so in accordance with legal, regulatory, tax or accounting requirements for the territories in which We operate or where we are investigating and/or taking action in respect of suspected or proven fraudulent or illegal activities. Where your personal data has been retained in order to provide you with marketing information for Our services, it will be stored by Us only until you inform Us that you do not wish to continue to receive such materials from Us.  When your personal data is no longer required, we will ensure that it is securely deleted.

Generally information collected via our Microsoft Clarity cookies will be retained for 13 months. 
We may however retain the data for longer in the situations described above. 

International Transfer

Nexteq group companies and the third parties with which it operates may be based anywhere in the world, which could include countries that may not offer the same legal protections for personal data as your country of residence. Irrespective of which country your personal data is transferred, We would only share your personal data under a strict “need to know” basis and under appropriate contractual restrictions. We will take steps to ensure that any international transfer of information between Our companies or chosen third parties is carefully managed to protect your rights and interests.

Where we collect personal data via our use of Microsoft Clarity cookies (or similar 
technologies), the information may be shared with Microsoft in the US. If this is the case we 
will share the personal data on the basis that the US has been deemed ‘adequate’ by 
the UK government for the purposes of such transfers. Adequacy means that your data will 
receive ‘essentially equivalent’ protection to the protection it would receive in the UK. 

How We Protect Your Information

We have in place appropriate privacy and security policies which are intended to ensure, as far as reasonably possible, the security and integrity of all Our information, including your personal data.

What are Your Rights

You have a number of rights under data protection laws in relation to your personal data.

You have the right to

  • Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you, and to check that we are lawfully processing it.
     
  • Request correction of the personal data that we hold about you. This enables you 
    to have any incomplete or inaccurate data we hold about you corrected, though we 
    may need to verify the accuracy of the new data you provide to us.
     
  • Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
     
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
     
  • You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes.
     
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
     
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
     
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:

          - If you want us to establish the data’s accuracy;
          - Where our use of the data is unlawful but you do not want us to erase it;
          - Where you need us to hold the data even if we no longer require it as you 
            need it to establish, exercise or defend legal claims; or
          - You have objected to our use of your data but we need to verify whether we 
            have overriding legitimate grounds to use it.

You can exercise these rights by contacting us on the contact details set out in this notice.

Opting Out Of Further Communications From Us

If you have elected to receive information about Our products or services, or those of other Nexteq group companies and wish to opt-out of receiving such information, then you can do so by sending an email to marketing@densitron.com. You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website.

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s 
Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, 
however, appreciate the chance to deal with your concerns before you approach the ICO so 
please contact us in the first instance